The Publishing Group International, Inc.
Allstate Insurance Agency
Remote Data Backups, Inc.
Decus Technology Services is rated 4.8 out of 5 stars
Decus goes the extra mile for their customers, remaining continuously connected and providing monitoring and other services during evenings and weekends.
Decus Technology Services is a fantastic company on the leading edge. Need a cloud computing solution? Look no further than Decus!
Bottom line is, Decus is dedicated to their clients. Whether it is something simple or something that may take days, they are responsive and have always resolved all of our IT issues that come up at our company in a timely fashion which is very important to us as we are in sales. If something isn't working correctly, that is money we are losing every minute and they understand that. I've never had a negative experience with anyone at Decus. They are amicable, dependable and knowledgeable -- which is what everyone looks for in a service/person! Keep up the great work Decus!
Decus Technology Services has the best customer service I have seen with any IT support in the area. I have worked with them for years now and even on a Saturday they are always available to help. Another great feature (to me anyway) is their help desk support is located in the US so there is no "bad connection" or "language barriers." I was introduced to them while working with a larger corporation however Decus is a great option for any size business as they also provide my friends smaller company support options as well. Highly recommend Decus Technology Services!
We needed an offsite data backup solution for our important business files but I wanted to work with a business based in Colorado for support. Decus was able to set up our network server with their automated backup software that keeps our company data secure at mirrored data centers in different parts of the country. The help desk for the backup software is here in Colorado, so I have never had a problem dealing with technical support or obtaining assistance quickly.
Decus Tech did a great job cleaning up my computer after it was infected by the MoneyPak virus. I really appreciate the care and consideration they put into a prompt turnaround on my laptop as I needed it for work that week. Hopefully, I won’t have to use them again, but if anything goes wrong with my computer they will be the first to call.